Never leave your international visitors out of the loop while they visit your site. With Pigeon Attractions you can offer support for any language with the automated configuration to update the app to match the user’s device language.
This can help your business remain in consistent communication with your visitors and keep them up to date with all the updates of your venue including your map, activities, events, and their own scheduled notifications and messages.
With Multi-Lingual Support for your users, many benefits are available for you and them alike, including the following:
- Offering your app in multiple languages can be a decisive factor for potential customers exploring your app before visiting your venue, creating a win-win situation for both parties involved.
- By providing your international customers with an app available in their native language, you enhance the interactivity and comfort of their experience, surpassing the limitations of physical signs and other elements that may not be easily understandable.
- With an improved guest experience and the sense of being valued through exceptional customer support, you can earn the trust and loyalty of your international customers, thereby reducing bounce rates and abandonment.
- As you build trust with international customers, positive word of mouth about your brand’s dedication to international customer care spreads, propelling your presence in the global market and attracting the interest of many other international customers to your venue.
With your customers’ personal language supported in your app, you can more effectively message with them throughout all the features of your app. This helps to both keep them up to date on your venue events and promotions and easily help them navigate from one point to the next throughout your location. Even more, with this translation, in-app customer support chats can help expand your customer service capabilities to your international guests and further improve your guest experience and lead to better and longer guest relationships. If you would like to see how these functions work, contact us today to request a demo.