Never leave your international visitors out of the loop while they visit your site. With Pigeon Suite you can offer support for any language with the automated configuration to update the app to match the user’s device language.
This can help your business remain in consistent communication with your visitors and keep them up to date with all the updates of your venue including your map, activities, events, and their own scheduled notifications and messages.
You may have users of any language using your app, and you don’t have to speak their language to support their needs within your site.
With Multi-Lingual Support for your users, many benefits are available for you and them alike, including the following:
- If your potential customers are browsing your app to determine their visit to your venue, the ability to do so in their own language can help close the deal, a bonus for both of you.
- As your international customers navigate your site, having the app available in their native language can make everything more interactive and comfortable than the physical signs and other items that aren’t as easy to understand, making their experience better.
- With the better guest experience and feeling of your valued customer support, you earn the trust and loyalty of those international customers and keep them coming back reducing the bounce rate and abandonments.
- As you gain the trust of those international customers, the word of your brand as an international customer caregiver is shared and you make your way onto the global market with many other international customers gaining interest in your venue.
With your customers’ personal language supported in your app, you can more effectively message with them throughout all the features of your app. This helps to both keep them up to date on your venue events and promotions and easily help them navigate from one point to the next throughout your location. Even more, with this translation, in-app customer support chats can help expand your customer service capabilities to your international guests and further improve your guest experience and lead to better and longer guest relationships. If you would like to see how these functions work, contact us today to request a demo.