Based on Geolocation technology, an indoor navigation app is a positioning and wayfinding platform which doubles up as an interface between enterprises and their customers, aiding in enhanced visitor experience which eventually leads to revenue growth.
You might be the owner or the facility head of a shopping mall, a healthcare facility, an aquarium, a museum, or a zoo. Most of these facilities witness substantial footfall, leading to a necessity for visitors engaging visitors optimally, thus ensuring growth in the quantum of overall visits once your venue is rated high.
An Indoor Navigation App For Better Visitor Experience
Visitors at a facility such as a shopping mall can use a navigation app on their Smartphones to guide them to the desired location, effortlessly. By simply tapping a couple of times on their device, users can access various points of interest using the shortest path to reach a particular space.
Visitors have access to:
• The facility map on their fingertips for wayfinding and reaching points of interest
• A search option for viewing assets and bookmarking them
• Navigation routes through voice commands for a hands-free experience
A Few Features of an Indoor Navigation App
Core features of these apps are as follows:
• Positioning
Identifying the location of various assets placed within the facility
• Mapping
Pointing to various places of interest within the venue and displaying viable routes
• Wayfinding
Guides users with the shortest route and leads the visitor to the destination
• User Analytics
Displays the number of visitors and user heat signature within the facility
• Facility Management
Lets building administrators control beacons, set up promotional operations, and more
Benefits of an Indoor Navigation App For Facility Managers
Location Sharing
Visitors in the facility can share the location and also fix an appropriate meeting point for them
Marketing and Promotion
Facility heads can use push notifications and location-based alerts to promote products and services for users to avail
Emergency Management
Vital alerts related to the safety and security of the users can be sent on a real-time basis
Inventory & Asset Tracking
It also helps to track the visitor movements and also the assets within the facility
Industry Segments – Applicability of Indoor Navigation Technology
Medical Facilities
Shopping Malls
Museums
Aquariums
Educational Facilities
Zoo Parks
Convention Centers
Corporate Campus
Resorts & Theme Parks
Public Parks
Sports Stadiums