Digital Wayfinding App for Attractions and Visitor Venues
Help visitors find the places they came to see. Pigeon Suite brings interactive maps, points of interest and route guidance into a connected visitor experience.
Designed for indoor and outdoor visitor navigation across theme parks, water parks, zoos, aquariums, museums, hospitals, conference venues and other complex venues.
- Indoor & Outdoor Wayfinding
- Interactive Maps
- Points of Interest
- Route Guidance
How it works
From arrival to exploration, the app guides every step for an effortless experience.
- 1
Search a destination
Find exhibits, amenities, entrances and more.
- 2
View the map
See points of interest and discover nearby experiences.
- 3
Follow the route
View available walking guidance to your destination.
Key capabilities
A digital wayfinding system designed for real visitor needs.
Interactive Maps
Find exhibits, attractions and amenities across your venue.
Interactive MapsPoints of Interest
Explore destinations with rich content, photos and filters.
Visitor Information
Access nearby events, facilities, accessibility options and more.
Route Guidance
View suggested walking routes between locations on indoor and outdoor maps.
Visitor journey
A simple journey. A better day for every visitor.
1Find
Search for an attraction, exhibit, amenity or entrance.
2Explore
View the interactive map and destination information.
3Navigate
View the available route to your destination.
4Discover
Explore nearby experiences and make the most of your visit.
Indoors, outdoors and offline
Visitors cross both in one visit, so the map covers both.
Outdoors
Paths, gardens, plazas and the walk between buildings, with suggested walking routes between locations.
Indoors
Floor maps help visitors find galleries, rooms and amenities. Where the venue is set up for it, visitors can also see a live “you are here” dot indoors. Without that setup they still get the map, search and route.
Offline
Offline use depends on the app and the content downloaded to the device, so we confirm what works without a connection when we scope your venue. Offline Explorer
Alongside your signs
Signs reach every visitor without a phone, battery or signal, so they stay. The app covers what signs cannot: choices, schedules and details about a place. Use the same place names on both. Why signs still matter
Value for visitors and venue teams
From arrival to exploration, the app guides every step for an effortless experience.
For visitors
- Easier access to destinations
- Less uncertainty when navigating
- Discover more of what’s nearby
- A more enjoyable, self-guided experience
For venue teams
- Understand map and destination interactions
- Identify popular points of interest
- See navigation-related activity
- Use insights to improve visitor information and planning
Choosing a wayfinding app: four questions to ask
There is no best wayfinding app for every venue. Put these four questions to every vendor, including us.
- 01
Where it works
- Indoors and outdoors?
- Accessible routes?
Pigeon SuiteIndoor and outdoor maps with suggested walking routes. Accessibility options are part of the visitor information.
- 02
How it finds visitors
- A live dot, or only a map and route?
- What still works with weak or no signal?
Pigeon SuiteA live “you are here” dot indoors where the venue is set up for it; otherwise map, search and route. Offline depends on the downloaded content.
- 03
Who keeps it true
- Can your staff update it?
- Which languages?
Pigeon SuiteYour team updates places and content in the content management tools, in the languages your venue supports.
- 04
What it adds to what you have
- What does it tell you afterward?
- Does it work with your signs and staff?
Pigeon SuiteVisitor Analytics shows what visitors searched for, and the app complements your signs and staff.
Related features
River Walk
A mobile discovery experience connecting 100+ riverfront sites in three cities along the Ohio River, with timed tours, GPS exploration, stories and play.
Read the storyWayfinding for every kind of venue
The same maps, search and walking routes, set up for the places your visitors come to.
Theme park and water park wayfinding
Rides, attractions, shows, dining and the water park guide on one interactive map, with real-time wait times and show schedules.
Theme & Water ParksZoo and aquarium wayfinding
Help visitors find animals, exhibits, amenities and feeding times across large outdoor grounds. Fossil Rim connects guests to wildlife across 1,800+ acres.
Zoos & AquariumsMuseum navigation
Multi-floor indoor maps lead visitors to exhibits, galleries, amenities and interactive labs, also for small museums without big budgets or large teams.
Museums & Science CentersHospital wayfinding
Parking and arrival guidance first, then step-by-step indoor directions across multi-building campuses to specific clinics and rooms.
HospitalsEvent and conference wayfinding
Convention hall floors, breakout meeting rooms, keynotes and sponsor booths on one map, next to the event schedule.
Conferences & EventsFair and festival wayfinding
Stages, midway rides, food, vendors, restrooms and parking on one interactive event map, with live stage schedules.
Fairs & FestivalsDestination and park wayfinding
Self-guided routes between attractions, heritage trails and park trails and amenities. River Walk connects 100+ riverfront sites in three cities.
Tourism & DestinationsStadium wayfinding
Interactive maps guide fans through your stadium, with food and drinks ordered from their phones for pickup and heat maps of fan traffic.
StadiumsCampus wayfinding
One app for students, faculty, staff and visitors, with indoor and outdoor campus maps, a faculty and staff directory and a virtual campus tour.
Educational Institutions
Frequently asked questions
What is a digital wayfinding app?
A digital wayfinding app helps visitors find destinations within a venue using an interactive map and route guidance. Visitors can select exhibits, attractions, amenities or entrances and view available information and routes to help them navigate the venue.
How does a digital wayfinding app improve the visitor experience?
Digital wayfinding gives visitors a convenient way to explore a venue, find destinations and understand available routes. It can help reduce uncertainty when navigating unfamiliar spaces while making it easier to discover exhibits, attractions, amenities and other points of interest.
Does Pigeon Suite support indoor and outdoor venues?
Pigeon Suite can support indoor and outdoor wayfinding experiences, depending on the venue's requirements and configuration. Indoor floor maps and live indoor positioning are different capabilities, so the layout, positioning method and routing setup should be reviewed before confirming the supported experience.
How does indoor wayfinding work in large venues?
Indoor wayfinding can use a configured venue map to help visitors locate destinations and view available routes. The positioning method required for live indoor location depends on the venue and deployment, so the appropriate setup should be evaluated based on the building layout and required experience.
Can visitors use Pigeon Suite wayfinding offline?
Offline availability depends on the application and the content downloaded to the device. Some information may remain available without connectivity, while other features may require a connection. The offline experience should be confirmed during the demo and deployment scope review.
Does digital wayfinding replace printed maps and signs?
No. Digital wayfinding can complement physical signs, printed maps and staff assistance. It provides visitors with an additional way to find destinations, explore points of interest and access relevant information while moving through the venue.
What information can visitors find on the interactive map?
Depending on the venue configuration, visitors can use the interactive map to find destinations such as exhibits, attractions, amenities and entrances. Points of interest can also be connected with relevant visitor information to help visitors explore the venue and understand where they want to go.
Keep exploring
See Digital Wayfinding in Action
Explore how visitors can find destinations, view routes and navigate your venue.
