Tours & Trails for Museums, Zoos and Visitor Attractions

Tours & Trails are curated self-guided visitor journeys that connect a sequence of stops, stories, exhibits, attractions or points of interest. With Pigeon Suite, a venue can organize themed tours or trails that help visitors explore at their own pace using maps and configured digital content.

Visitors choose an available tour or trail, follow its configured stops, and access relevant content at each stop. Depending on the deployment, a stop may include text, images, audio, video, directions, educational information or links to nearby experiences. The route, sequencing and content are defined for the specific venue.

Yes. A venue can configure multiple tours or trails for different themes, audiences or goals. Examples may include family trails, animal or habitat trails, history tours, conservation stories, seasonal experiences, event trails or behind-the-scenes journeys. Each experience can have its own stops and content.

Yes. Tour or trail stops can include supported multimedia such as text, images, audio and video when those content types are configured for the deployment. This lets venues add context and storytelling beyond physical signage.

Yes. Supported tours, maps and content can be made available offline when the app and required content are prepared for offline use. Features that depend on live third-party services or online data may still require connectivity.

Yes. A stop can connect visitors with nearby configured exhibits, attractions, dining, shops, restrooms, amenities or related experiences. This helps the journey continue beyond the formal tour route.

Yes. Tours can be organized around different audiences or visitor goals, such as families, students, first-time visitors, members or special-event guests. The venue determines the tone, content, route and level of detail for each experience.

Tours & Trails are the curated journeys themselves: the themed route, stops and sequence a visitor follows. The Smart Tour Guide is the broader digital guide experience that can present tours, multimedia, nearby places and other visitor information. In Pigeon Suite, the two can work together without being the same feature.