Pigeon Suite · Roles & Permissions

Manage Access with Confidence

Give the right people the right access with flexible roles and permissions.

  • Role-Based Access Control (RBAC)
  • Granular Permissions Model
  • Comprehensive Audit Logging
2026 IAAPA Best New Product Award Finalist
Roles and permissions screen: a matrix of permissions against Administrator, Curator, Marketing and Operations roles, with checkmarks for what each role can do
  • Role-Based Access
  • Custom Permissions
  • Multiple User Types
  • Activity Tracking

Define, assign, and govern administrative access

Three structured steps to secure your venue management workflows.

  1. 1

    Create Roles

    Define user roles and permissions

  2. 2

    Assign Users

    Add users and set access levels

  3. 3

    Manage & Monitor

    Update access and track activity

Flexible roles

Configure presets for administrators, curators, marketing staff, and operations personnel.

Roles screen with the Administrator role selected: a matrix of view, edit, approve and publish rights for each area

Example presets, shown with example data. Roles and permissions are set up for each deployment.

Audit log screen: a timestamped list of who published, edited, approved and changed settings

Enterprise-grade access controls built for attractions

Protect critical configurations while empowering team collaboration.

  • Flexible Roles

    Configure presets for administrators, curators, marketing staff, and operations personnel.

  • Granular Permissions

    Set precise view, edit, approve, and publish rights on specific exhibits, modules, or maps.

  • User Management

    Easily invite teammates, reset credentials, deactivate departing staff, and adjust roles.

  • Audit Logs

    Track who made changes, published updates, or modified configurations with timestamped history.

Why venue organizations prioritize role-based governance

Prevent accidental changes, protect data integrity, and foster seamless teamwork.

Improves Security
Apply least-privilege access so staff only access the tools necessary for their role.
Prevents Errors
Safeguard live visitor content and global settings from accidental edits or unwanted publishing.
Greater Accountability
Clear ownership of updates ensures transparent operational workflows across departments.
Easier Collaboration
Multiple departments can work in the admin platform simultaneously without stepping on each other.

Related features

Frequently asked questions

What are roles and permissions in a visitor experience platform?

Roles and permissions define what each authorized administrative user can view or manage. They help organizations separate responsibilities so staff receive access appropriate to their job rather than unrestricted access to every administrative function.

Can Pigeon Suite support different admin roles?

Yes, different administrative roles can be configured when role-based access is included in the deployment. Examples may include content editors, administrators, analysts, or other organization-specific roles.

Can permissions be limited by function?

Permissions can be configured around supported functions so users receive access only to the areas they need. The exact level of granularity should be confirmed for the enabled modules and deployment.

Can multiple departments use the same Admin Console?

Yes. Departments can share the administrative environment while using roles and permissions to separate responsibilities. For example, content teams, operations teams, and analytics users may receive different access.

Can access be changed when staff responsibilities change?

Authorized administrators can update user access according to the user-management capabilities configured for the deployment. Organizations should have an internal process for adding, changing, and removing access promptly.

Can access be restricted for temporary users or partners?

Where supported, organizations can assign limited access appropriate to temporary staff, vendors, or partners. The permissions and duration should be defined according to the business need and security policy.

Does Pigeon Suite provide activity or audit history for admin users?

Administrative activity history may be available depending on the configured platform capabilities. If audit logs are required, the exact events, retention period, access, and export options should be confirmed during implementation.

How do roles and permissions improve security?

Role-based access supports the principle of least privilege by limiting administrative capabilities to authorized users. It reduces unnecessary access and helps organizations maintain clearer responsibility for content, configuration, and data.

Explore by venue type & related capabilities

Keep exploring

Simplify Access Management

Give the right access, keep your app secure.

Book a conversation