Pigeon Suite · All features
Pigeon Suite, the visitor experience platform
One Platform. Connected Experiences. Better Journeys.
Pigeon Suite is the visitor experience platform from Pigeon-Tech, for attractions, venues, events and destinations: six connected experiences for your visitors and seven operational capabilities for your team.
Designed for museums, zoos, aquariums, theme parks, water parks and other visitor venues, indoors and outdoors.
- Your brand, your app
- Indoor & outdoor
- Multilingual
- Works offline
- One admin console
Six connected experiences
Pigeon Suite brings together everything you need to create seamless, engaging and measurable visitor experiences.
Navigate
Maps and routes that help visitors find their way, indoors and outdoors.
- Digital WayfindingHelp visitors find the places they came to see, with interactive maps, points of interest and route guidance.
- Interactive MapsBeautiful, easy-to-use interactive maps that help visitors find exhibits, amenities and experiences, indoors and outdoors.
- Offline ExplorerHelp visitors keep exploring, even without Wi‑Fi: maps, routes and key visit information when connectivity is limited.
Discover
Recognition, tours and rich content that bring exhibits, animals and attractions to life.
- AI RecognitionPoint the camera at a supported animal, artifact or exhibit to open stories, facts, audio, video and quizzes.
- Tour GuideGive every visitor a self-guided way to explore stories, exhibits, animals and nearby places.
- Exhibit / Attraction DiscoveryHelp visitors find, explore and learn about exhibits, attractions and experiences, before, during and after their visit.
Engage
Games, clues and a simple tap that turn every visit into an adventure.
- Visitor GamificationQuizzes, challenges, treasure hunts, photo frames and more to engage visitors and bring your stories to life.
- Interactive Treasure HuntsConnect your stories with clues and challenges that support participation, discovery and learning.
- NFC-Enabled ExperiencesVisitors tap their phone at an exhibit to unlock stories, audio, video, quizzes and more, without scanning a QR code.
Connect
Languages, wallet, alerts and live updates that keep visitors informed.
- Multilingual Visitor AppHelp visitors access information in a language they understand.
- Mobile WalletKeep tickets, passes, memberships and vouchers accessible in a branded mobile wallet.
- Alerts & NotificationsKeep visitors informed with real-time alerts and in-app messages based on time, location, behavior and preferences.
- Mobile Food OrderingGuests browse menus, pre-order and get alerted when food is ready, in your venue’s branded app.
- Real-Time Ride UpdatesGive visitors live ride status, wait times and alerts right in your app.
Experience
Tours, learning and location-aware content for a richer visit.
- Tours & TrailsCreate self-guided tours and themed trails that take visitors through exhibits, attractions and highlights, at their own pace.
- Educational ExperiencesTurn every visit into a learning opportunity with engaging, interactive educational experiences for all ages.
- Location-Based ExperiencesDeliver relevant content, stories and experiences based on where visitors are in your venue, indoors or outdoors.
Understand
Giving organizations better insight into the visitor journey.
- Visitor AnalyticsUnderstand popular zones, dwell time, content engagement and drop-off points to improve visitor journeys with confidence.
- Interactive Heat MapsSee how visitors move across your venue to optimize operations, experiences and space planning.
- Surveys & FeedbackAsk visitors about the moments that matter, with polls and surveys in the visitor app.
- Audience SegmentationPersonalize each journey with the right content, suggestions and interactions for the right people at the right time.
For your team
Seven operational capabilities
Everything your team needs to manage, secure, update, and connect Pigeon Suite.
- Admin ConsoleEasily manage your app, content, users and settings, all from one secure, cloud-based console.
- Content ManagementEasily create, update and manage all your app content, no technical skills required.
- White LabellingDeliver a fully branded app experience with your logo, colors and identity, powered by Pigeon Suite.
- SecurityYour data, your visitors and your organization are protected with industry best practices and secure infrastructure.
- Roles & PermissionsGive the right people the right access with flexible roles and permissions.
- Platform & App UpdatesEasily manage app updates, new features and improvements, with minimal disruption for your visitors.
- IntegrationsConnect with your existing systems and third-party platforms to deliver a seamless visitor experience.
Pigeon Suite in the real world
See all customer stories
Fairs & Festivals · Cincinnati, Covington & NewportAmerica’s River Roots festivalGuests spend less time figuring out what is happening and more time experiencing the festival.3 cities · 5 days8 music stages
Zoos & wildlife parks · Texas Hill CountryFossil Rim Wildlife CenterA more engaging, educational and memorable safari experience.1,800+ acres7.2-mile safari
Zoos & wildlife parks · Auvergne, FranceParc Animalier d’AuvergneMaps, animal stories and games that work offline, in French, English and more.350+ animalsWorks offline
Heritage & history · Ohio, Kentucky & IndianaFreedom JourneyA deeper understanding of the people, places, risks and decisions behind the journey to freedom.18 countiesUnderground Railroad history
Built withCincinnati Museum CenterNational Underground Railroad Freedom CenterLombard Historical SocietyAmerica’s River Roots
Built for your kind of place
A flexible platform for a wide range of venues, events and destinations.
Zoos & AquariumsAnimal discovery, maps, education, events, gamification
Museums & Science CentersExhibit discovery, tours, interactive learning, programs
Theme & Water ParksNavigation, attractions, guest information, engagement
Fairs & FestivalsMaps, vendors, schedules, entertainment, alerts
Conferences & EventsSessions, exhibitors, networking, schedules, venue navigation
Destinations & DMOsTrails, points of interest, stories, local discovery, visitor engagement
Parks & RecreationInteractive maps, trails, amenities, events, offline access- AlsoHospitalsOther Industries
Keep exploring
August 26, 2026Your Best Experiences Are Being Missed. Can Your Visitor Experience Platform Fix That?
October 16, 2026Visitor Engagement Platform: The Executive Framework for Personalization That Creates Measurable Value
October 9, 2026Mobile Visitor Experience: Why a Better Digital Journey Matters More Than Adding App Features
Where does friction exist in your visitor journey?
Let’s explore one challenge, one journey and one measurable outcome.
