Hospitals

Make Every Hospital Visit Easier to Navigate.

Q: What is a hospital patient and visitor experience platform?

A hospital patient and visitor experience platform is a non-clinical digital platform that helps patients, visitors, and families navigate hospital campuses, find destinations and amenities, access visitor information, and stay informed throughout their visit. Pigeon-Tech can bring together capabilities such as interactive maps, digital wayfinding, parking and arrival guidance, multilingual visitor information, alerts, surveys, and visitor analytics within one configurable platform.

Q: How can digital wayfinding help hospital patients and visitors?

Hospital digital wayfinding helps patients, visitors, and families find buildings, departments, clinics, entrances, amenities, and other destinations across a hospital campus. Pigeon-Tech can combine interactive maps, searchable destinations, route guidance, and location information to make complex hospital environments easier to understand and navigate.

Q: Can a hospital app help visitors find parking and entrances?

Yes. A hospital visitor experience can provide parking and arrival guidance to help visitors identify parking areas, drop-off locations, entrances, buildings, and other arrival points. Pigeon-Tech can connect this information with the broader navigation experience so visitors can move from arrival to their intended hospital destination more easily.

Q: Can visitors find departments, amenities, and services using an interactive hospital map?

Yes. An interactive hospital map can help visitors find departments, clinics, restrooms, dining locations, pharmacies, visitor services, elevators, entrances, and other configured points of interest. Search, categories, filters, and destination information can make large hospital campuses easier for visitors to explore.

Q: Can a hospital visitor experience support multiple languages?

Yes. Pigeon-Tech can provide a multilingual hospital visitor experience using the languages configured by the healthcare organization. Supported content can include navigation information, visitor instructions, facility information, amenities, services, and other non-clinical visitor content , helping organizations serve a broader range of patients, families, and visitors.

Q: Can patients and visitors receive hospital alerts and notifications?

Yes. Pigeon-Tech can support hospital visitor alerts and push notifications for configured non-clinical communications. Hospitals can use notifications for information such as visitor updates, facility announcements, event information, service changes, reminders, and other relevant visitor communications .

Help patients, visitors and families find their way, access important visitor information, and stay connected throughout the hospital journey with one configurable digital experience.

Book a conversation Explore Features

Illustration of an older man and his daughter arriving in a calm hospital lobby

Visitor Moments

Real Questions. A Smoother Experience.

Help every patient, visitor and family find what they’re looking for – and feel more confident throughout their visit.

“Where should I park?”
Help me arrive with confidence.
Find designated patient parking garages, valet entrances, accessible stalls and shuttle pick-up spots.
“How do I find the right department?”
Help me navigate.
Step-by-step indoor wayfinding guides visitors through multi-building campuses to specific clinics and rooms.
“Where can I find food, restrooms or visitor services?”
Help me find what I need.
Quickly locate cafeterias, family quiet rooms, gift shops, outpatient pharmacies and restrooms.
“Has anything changed that I need to know?”
Keep me informed.
Receive current visitor policies, masking requirements, construction detours, and check-in procedures.

Experiences You Can Activate

Everything You Need for a Connected Hospital Experience

Activate the right capabilities for your goals – all in Pigeon Suite.

Interactive Maps & Wayfinding
Parking & Arrival Guidance
Visitor Information
Multilingual
Alerts & Notifications
Offline Access
Surveys & Feedback
Visitor Analytics
Facility Information & Services
Events & Education

Why Pigeon-Tech

Built for Complex Visitor Journeys

One Connected Campus Experience
Unify parking, indoor blue-dot navigation, patient amenities, and visitor guidelines in one accessible app.
Designed Around Your Hospital
White-labeled with your healthcare system’s visual identity, clinical terminology, and patient portal links.
Configurable Across Locations
Scalable from a single community hospital to extensive multi-hospital regional medical networks.

HOSPITALS FAQS

Your Questions, Answered

Get quick answers to common questions about how Pigeon-Tech supports hospitals.

What is a hospital patient and visitor experience platform?

A hospital patient and visitor experience platform is a non-clinical digital platform that helps patients, visitors, and families navigate hospital campuses, find destinations and amenities, access visitor information, and stay informed throughout their visit.
Pigeon-Tech can bring together capabilities such as interactive maps, digital wayfinding, parking and arrival guidance, multilingual visitor information, alerts, surveys, and visitor analytics within one configurable platform.

How can digital wayfinding help hospital patients and visitors?

Hospital digital wayfinding helps patients, visitors, and families find buildings, departments, clinics, entrances, amenities, and other destinations across a hospital campus.
Pigeon-Tech can combine interactive maps, searchable destinations, route guidance, and location information to make complex hospital environments easier to understand and navigate.

Can a hospital app help visitors find parking and entrances?

Yes. A hospital visitor experience can provide parking and arrival guidance to help visitors identify parking areas, drop-off locations, entrances, buildings, and other arrival points.
Pigeon-Tech can connect this information with the broader navigation experience so visitors can move from arrival to their intended hospital destination more easily.

Can visitors find departments, amenities, and services using an interactive hospital map?

Yes. An interactive hospital map can help visitors find departments, clinics, restrooms, dining locations, pharmacies, visitor services, elevators, entrances, and other configured points of interest.
Search, categories, filters, and destination information can make large hospital campuses easier for visitors to explore.

Can a hospital visitor experience support multiple languages?

Yes. Pigeon-Tech can provide a multilingual hospital visitor experience using the languages configured by the healthcare organization.
Supported content can include navigation information, visitor instructions, facility information, amenities, services, and other non-clinical visitor content, helping organizations serve a broader range of patients, families, and visitors.

Can patients and visitors receive hospital alerts and notifications?

Yes. Pigeon-Tech can support hospital visitor alerts and push notifications for configured non-clinical communications.
Hospitals can use notifications for information such as visitor updates, facility announcements, event information, service changes, reminders, and other relevant visitor communications.

Can the hospital visitor experience work with limited internet connectivity?

Yes. Pigeon-Tech can support offline hospital visitor experiences, allowing configured content to remain accessible when Wi-Fi or cellular connectivity is limited or unavailable.
This can be useful in large campuses, interior spaces, parking structures, or other areas where network coverage may vary.

How can hospitals collect patient and visitor feedback?

Pigeon-Tech can support surveys and feedback experiences that allow hospitals to collect responses about configured non-clinical visitor experiences.
Feedback can be used around areas such as navigation, visitor information, facilities, amenities, and the overall campus experience, depending on how the hospital configures the platform.

How can hospitals measure digital visitor engagement?

Pigeon-Tech visitor analytics can help hospitals understand how people interact with configured digital experiences such as maps, navigation, visitor information, content, and other platform features.
Depending on the implementation, analytics can help teams understand which digital services are being used and how visitors interact with the hospital’s digital experience.

How is Pigeon-Tech different from a basic hospital wayfinding app?

Pigeon-Tech is a configurable Digital Experience Platform, rather than only a hospital mapping or wayfinding application.
Hospitals can connect wayfinding, parking and arrival information, visitor content, multilingual experiences, notifications, surveys, analytics, and other non-clinical capabilities through one platform instead of relying on multiple disconnected visitor tools.

Can Pigeon-Tech support multiple hospitals or buildings within a health system?

Yes. Pigeon-Tech can be configured to support individual hospital buildings, multi-building campuses, or multiple locations within a health system, depending on the deployment requirements.
Each location can have relevant maps, destinations, visitor information, content, and branding while remaining part of a broader configurable platform.

Can the hospital visitor experience use our organization’s branding?

Yes. Pigeon-Tech supports white-label hospital visitor experiences that can be configured around the healthcare organization’s branding, imagery, content, navigation, and visitor experience requirements.
This allows the digital experience to represent the hospital or health system rather than appearing as a generic third-party application.

Make Hospital Visits Easier to Navigate

Start with a demo and see how Pigeon-Tech can help your hospital create a more connected, informed and welcoming experience for patients, visitors and families.

Book a conversation

Illustration of a family resting in a hospital garden

Make Every Hospital Visit Easier to Navigate.

Real Questions. A Smoother Experience.

“Where should I park?”

“How do I find the right department?”

“Where can I find food, restrooms or visitor services?”

“Has anything changed that I need to know?”

Everything You Need for a Connected Hospital Experience

Built for Complex Visitor Journeys

One Connected Campus Experience

Designed Around Your Hospital

Configurable Across Locations

Your Questions, Answered

Make Hospital Visits Easier to Navigate