Question 1

What is a digital wayfinding app?

Accepted Answer

A digital wayfinding app helps visitors find destinations within a venue using an interactive map and route guidance. Visitors can select exhibits, attractions, amenities or entrances and view available information and routes to help them navigate the venue.

Question 2

How does a digital wayfinding app improve the visitor experience?

Accepted Answer

Digital wayfinding gives visitors a convenient way to explore a venue, find destinations and understand available routes. It can help reduce uncertainty when navigating unfamiliar spaces while making it easier to discover exhibits, attractions, amenities and other points of interest.

Question 3

Does Pigeon-Tech support indoor and outdoor venues?

Accepted Answer

Pigeon-Tech can support indoor and outdoor wayfinding experiences, depending on the venue's requirements and configuration. Indoor floor maps and live indoor positioning are different capabilities, so the layout, positioning method and routing setup should be reviewed before confirming the supported experience.

Question 4

How does indoor wayfinding work in large venues?

Accepted Answer

Indoor wayfinding can use a configured venue map to help visitors locate destinations and view available routes. The positioning method required for live indoor location depends on the venue and deployment, so the appropriate setup should be evaluated based on the building layout and required experience.

Question 5

Can visitors use Pigeon-Tech wayfinding offline?

Accepted Answer

Offline availability depends on the application and the content downloaded to the device. Some information may remain available without connectivity, while other features may require a connection. The offline experience should be confirmed during the demo and deployment scope review.

Question 6

Does digital wayfinding replace printed maps and signs?

Accepted Answer

No. Digital wayfinding can complement physical signs, printed maps and staff assistance. It provides visitors with an additional way to find destinations, explore points of interest and access relevant information while moving through the venue.

Question 7

What information can visitors find on the interactive map?

Accepted Answer

Depending on the venue configuration, visitors can use the interactive map to find destinations such as exhibits, attractions, amenities and entrances. Points of interest can also be connected with relevant visitor information to help visitors explore the venue and understand where they want to go.

Interactive wayfinding that turns every step into an experience Backup

Digital Wayfinding App for Attractions and Visitor Venues

Find a destination. Understand the route.

Whether your venue is indoors or outdoors,
the app empowers visitors with a seamless experience

Interactive Maps

Points of Interest

Visitor Information

Route Guidance

How It helps visitors to navigate

Make each step count for visitors

Understand How Visitors Use the Digital Experience

Digital Wayfinding for Today’s Visitor

Visitors can use the experience to:

For venue teams:

See Digital Wayfinding in Action

Frequently asked questions